CAREER SUMMARY:
Have a degree in Computer Engineering, a Tech Enthusiasts,
aspiring Frontend Developer, certified QMS internal Auditor and
document controller. Over 3years experience in Quality assurance,
QMS implementation, Administrative, Planning and Digital Marketing roles.
These were successfully achieved through excellent teamwork, hard work,
strong interpersonal skills, dedication and tenacity.
KEY ACHIEVEMENT:
- An executive assistant to Country Director and corporate internal representative.
- Developed and implemented IT procedures.
- Appointed as Tech support of the organization.
- Develop, implement and evaluate process plans quarterly.
- Sourced for prospects via Digital marketing, business directories and over 20 major
clients were generated thereby increasing the total revenue by 30%.
- Increased sales, online engagement,
and customer satisfaction by 30% through quality service and good customer relations.
- Developed and implemented plans for follow-up on leads, prospects, customers & Auditors.
- Improved employee participation in the implementation of quality management by 50%
through an awareness campaign and daily supervision
- Successfully planned and carried out (on an annual basis) Auditors training, which over 50
delegates were in attendance.
- Planned and carried out internal Audit of DQS Nigeria.
SKILLS:
- Procficent in HTML and CSS
- Planning/Researching skills
- Attention to detail
- Good customer relationship.
- Administrative & Documentation skills.
- Multitasking.
- Time Management & Organizational skills
- Problem Solving skill
- Positive attitude.
- Excellent Team Player
- Proven Leadership
WORK EXPERIENCE:
DQS Management System Nigeria Limited Feb, 2017-Till Date
Job Title: Quality Coordinator
Job Responsibilities
- Participate in internal assessments and audits as required
- Write technical reports or documentation. Supervise and monitor daily activities of the process
- Write or revise standard quality operating procedures.
- Collects and distributes information for process improvement.
- Develop, Monitor, Measure and Evaluate process KPI.
- Performs audit report completeness check, upload to head office for review and approval. Performs daily correspondence with clients, Auditors and Head office, Frankfurt.
- Responsible for driving achievement of process objectives.
- Responsible for the management of quality planning, sales & marketing activities.
- Responsible for Complying with audit/Audit management activities as required by DQS GMBH applicable corporate directives.
- Responsible for monitoring, measuring and evaluating process activities and reporting
same to management monthly, quarterly, half yearly and yearly bases.
- Plan and carry out Auditor’s annual training (Auditors Calibration) &
upload evidence in the intranet.
- Generate Leads, follow-up on Prospects, Attend exhibitions.
- Coordinates, implements & maintains company’s documents as required by ISO 9001
- Proffer technical support to the process & as well to organization.
DQS Management System Nigeria Limited
Feb, 2nd 2015- Feb 2017
Job Title: Quality Administrator
Job Responsibilities:
- Ensures process audits are planned and carried out.
- Plan Auditors logistics arrangement (flight, accommodation, visa…)
- Follow up on Auditors and Clients till the audit commences and afterwards.
- Handles internal and external correspondence of the company
- Reviews & process prequalified documents for auditors’ application.
- Maintains customers and auditors’ records.
UBAMUS GLOBAL TECHNOLOGIES
Job Title: Computer Maintenance Supervisor/Tutor
20/03/2012 – 23/12/2014
Job Responsibilities:
- Supervises the daily activities of the company.
- Formatting of faulty computer systems & installation of operating system &
application packages.
- Tutor of application packages (MS Word, Excel, PowerPoint, Mavis beacon…)
EDUCATION ACHIEVEMENT:
| Institution Names |
Certificates |
Grade Level |
Date |
| Federal Polytechnic Oko, Anambra State, Nigeria. |
Higher National Diploma (HND) in Computer Engineering, |
Distinction |
2007 - 2009 |
| Federal Polytechnic Oko, Anambra State, Nigeria |
National Diploma (ND) in computer Engineering. |
Upper Credit |
2004 – 2006 |
| Holy Child Secondary School Isuofia Anambra State, Nigeria. |
WASSCE West African Senior Secondary School Certificate |
N/A |
1997 - 2002 |
| Holy Child Secondary School Isuofia Anambra State, Nigeria. |
First School Leaving Certificate |
N/A |
1997 - 2002 |
PROFESSIONAL CERTIFICATIONS
| Institution Names |
Certificates |
Date |
| Premium Resource Network |
IQCS Certification in QMS Internal Auditor Course |
October, 2015 |
| Nigeria Institute of Management |
Proficiency Certificate In Management |
2011 |
| National Youth Service Corps. (NYSC) Rivers State. |
Certificate of National Service |
2011 |
TRAINING
- Business Etiquette and Image development
- 5s(workplace organization)
- Business Writing skills
- Software Development (HTML,CSS,Javascript…..)
TECH EVENTS/BOOTCAMP ATTENDED:
- TechInspired 2019
- She Code Africa ReactLadies bootcamp
- HNG 6th cycle Internship.
REFEREES:
Available on request.
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